chat

How do I activate my Max?

Welcome to the Virgin Pulse program! To get your Max device synced up, let's determine first if you want to activate using a USB cord (using a laptop or desktop computer), or wireless (using the Virgin Pulse mobile application on  a compatible device).

Max syncs via USB with:

  • Windows 7 and above
  • Mac OS 10.7 and above

Additionally, Max syncs wirelessly via the Virgin Pulse Mobile Application with:

  • iPhone 5 and above (running iOS 8.0 or later)
  • iPad 3 and above (running iOS 8.0 or later)
  • iPod 5 Touch
  • Compatible Android phones: Samsung S4/S5/S6, Samsung Galaxy Note 3 and 4, HTC One M7, HTC One M8, Google Nexus 5/6/6P, LG G3, Moto X, and Moto G (running 4.3 or higher)

Do you want to activate your Max using your computer? If so, click here for step-by-step instructions.

Do you want to activate your Max using the Virgin Pulse mobile application? If so, click here for instructions.

Was this article helpful?
1 out of 9 found this helpful
Powered by Zendesk