Please note that a business day is Monday through Friday, and does not include weekends or holidays. Transactions submitted after 7:00PM EST will not be processed until the following day.
If the PulseCash does not display in your bank account after 10 business days, please reach out to our Member Services team via phone or chat to look into your issue. If the transaction is returned by your bank (such as for an incorrect or invalid bank account number), the PulseCash will be restored to your Virgin Pulse account within 10 business days.
*Note: You can only earn Pulse Cash if it is applicable to your program. Check out your "My Rewards" page for more information on your program rewards!