It has been more than 7 business days, and I still have not received my direct deposit.

Your PulseCash direct deposit will display in your bank account in 7 business days. 

Please note that a business day is Monday through Friday, and does not include weekends or holidays. Transactions submitted after 7:00 PM EST will not be processed until the following day.

If the PulseCash does not display in your bank account after 7 business days, please reach out to our Member Services team via phone or chat to look into your issue. If the transaction is returned by your bank (such as for an incorrect or invalid bank account number), the PulseCash will be restored to your Virgin Pulse account within 7 business days.

Note*: You can only earn Pulse Cash if it is applicable to your program. Check out your "My Rewards" page for more information on your program rewards!

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