How do I order a physical VISA card?
Congratulations on earning Pulse Cash that you'd like to redeem for a physical VISA card! A physical VISA card will take 5 to 7 business days to receive, but will work with any retailer that accepts VISA - online or in person!
Note*: You can only order a physical VISA card if it is applicable to your program. Check out your "My Rewards" page for more information on your program rewards!
To redeem your PulseCash and order a physical VISA card, follow these steps:
1) Log into your account on the Virgin Pulse member website.
2) Hover over “Rewards” in the top-navigation menu. In the drop-down menu that appears, select “My Rewards”.
3) On the "My Rewards" page, click on the "Spend" tab.
4) Click on the "Get a Gift Card" icon.
5) Locate the "VISA" section on the page. Click on the button below the card image.
6) In the pop-up that appears, enter the amount for which you'd like your VISA card to be.
Note*: This screen will list your VISA card as a virtual VISA card. You can change this selection later in the activation process.
Note*: The value that you enter must be equal to or greater than the minimum required amount, and cannot exceed the amount of Pulse Cash that you have available to spend.
7) Click on the "Next" button.
8) In the pop-up that appears, click the "Submit" button to initiate your VISA gift card order.
9) Your order has been created! You will receive an email delivered to the email address associated with your Virgin Pulse account to complete the transaction.
10) When you receive your gift card email, click on Redeem Here or Redeem Now.
Note*: All Visa gift card redemption emails will say your e-gift card is ready even though you have not chosen between the physical and virtual options for the card yet.
11) You will be taken to a 3rd party site where you will need to complete your Digital Wallet profile. Please be sure to fill out the demographic information before continuing.
12) Click on the "Continue" button.
13) Choose the PHYSICAL card option.
Note*: There is a $3 fee for shipping and handling of your physical VISA card that will be automatically deducted from the card value.
14) Your VISA physical gift card order has been placed! It will take about 5 to 7 business days for you to receive your VISA card in the mail. You will receive an email confirmation after placing the order.
15) You can access your gift card information (including balance and transaction history) at any time from https://www.prepaiddigitalsolutions.com/MyWallet.