How do I order a physical VISA card?
Congratulations on earning Pulse Cash that you'd like to redeem for a physical VISA card! A physical VISA card will take 7 to 10 business days to receive, but will work with any retailer that accepts VISA - online or in person!
Note*: You can only order a physical VISA card if it is applicable to your program. Check out your "My Rewards" page for more information on your program rewards!
To redeem your PulseCash and order a physical VISA card, follow these steps:
1) Log into your account on the Virgin Pulse member website.
2) Hover over “Rewards” in the top-navigation menu. In the drop-down menu that appears, select “My Rewards”.
3) On the "My Rewards" page, click on the "Spend" tab.
4) Click on the "Get a Gift Card" icon.
5) Locate the "VISA" section on the page. Click on the button below the card image.
6) In the pop-up that appears, enter the amount for which you'd like your VISA card to be. Note*: This screen will list your VISA card as a virtual VISA card. You can change this selection later in the activation process.
Note*: The value that you enter must be more than the minimum required amount, and cannot exceed the amount of Pulse Cash that you have available to spend.
7) Click on the "Next" button.
8) In the pop-up that appears, click the "Submit" button to initiate your VISA gift card order.
9) Your order has been created! To complete the VISA gift card ordering process, click on the "Redeem Now" button.
Note*: The "Access Code" shown above is not your VISA gift card number.
10) You'll be redirected a secure third-party site where you will complete your transaction. To select a physical VISA gift card, click on the checkbox to the left of the "Physical Visa Card" option.
Note*: There is a $3 fee for shipping and handling of your physical VISA card that will be automatically deducted from the card value.
11) Click on the "Submit" button.
12) In the pop-up that appears, enter your information. Note*: The address that you enter is where the VISA card will be shipped, and will be your billing address if used for online purchases.
13) Click on the "Submit" button.
14) Your VISA physical gift card order has been placed! It will take about 7 to 10 business days for you to receive your VISA card in the mail.
15) You can access your gift card number at any time from the "My Gift Cards" section on your Virgin Pulse member website. Check out the "How do I access my virtual VISA card number?" article for more information!