How to order a physical card

A physical card will take 5 to 7 business days to receive, but will work with any retailer that accepts  - online or in person! 

*Note: You can only order a physical card if it is applicable to your program. Check out your "My Rewards" page for more information on your program rewards! 

To redeem your PulseCash and order a physical card, follow these steps:

1)  Log into your account on the Virgin Pulse member website.

2)  Hover over “Rewards” in the top-navigation menu. In the drop-down menu that appears, select “My Rewards”.

3)  On the "My Rewards" page, click on the "Spend" tab.

4)  Click on the "Get a Gift Card" icon.

5)  Locate a section on the page. Click on the button below the card image.

6)  In the pop-up that appears, enter the amount for which you'd like your card to be.

*Note: This screen will list your card as a virtual gift card. You can change this selection later in the activation process.

*Note: The value that you enter must be equal to or greater than the minimum required amount, and cannot exceed the amount of Pulse Cash that you have available to spend. 

7)  Click on the "Next" button.

8)  In the pop-up that appears, click the "Submit" button to initiate your gift card order.

9)  Your order has been created! You will receive an email delivered to the email address associated with your Virgin Pulse account to complete the transaction. 

10)  When you receive your gift card email, click on Redeem Here or Redeem Now.

*Note: All gift card redemption emails will say your e-gift card is ready even though you have not chosen between the physical and virtual options for the card yet. 

11) You will be taken to a 3rd party site where you will need to complete your Digital Wallet profile. You will be able to choose between the Virtual and Physical options for the card. Select PHYSICAL.

12)  Please fill out the demographic information before continuing.  Click on the "Confirm" button. 

 

*Note: There is a $3 fee for shipping and handling of your physical card that will be automatically deducted from the card value.

13) Your physical gift card order has been placed! It will take about 5 to 7 business days for you to receive your card in the mail. You will receive an email confirmation after placing the order.