When you log into your Virgin Pulse app, please navigate to the Menu button in the top left corner and select Coaching.
... or go to Programs > Coaching.
The Coaching page will display an array of different topics based on the package your sponsor has purchased. You can schedule (first initial or subsequent) call by performing one of three following actions:
- choose one of the Popular Topics on the Coaching page;
- tap the View All button (where available) and select a topic;
- tap the Schedule a call button.
Note: You will not be allowed to progress without selecting a topic.
After a Coaching topic has been chosen, you will be directed to the Appointment Details Confirmation page where you need to:
- select a date;
- select a time frame;
- enter your phone number;
- hit the CONFIRM APPOINTMENT button.
- Note: The number will pre-populate if it is already available on your Virgin Pulse account. However, you can change it by simply typing in a number to your preference (e.g. your office number).
Upon confirming your appointment, you are displayed with the Appointment Details page containing the following information:
- The date and time selected for the coaching appointment.
- The coach's name that will be connecting with you.
- The phone number that you entered that you will be having the phone call with the coach on.
- The amount of time the session will be scheduled for.
Youcan utilize the Add to Calendar functionality to add appointments to your calendar(s): (Outlook, Gmail, default iOS and/or Android).
On the Appointment Details page, click on the CANCEL APPOINTMENT button to cancel the upcoming appointment.
Cancellation of the appointment would have to be confirmed by tapping the Yes, cancel appointment button.
If you do not want to cancel your appointment, choose the NO, GO BACK button.
The Appointment Details page can be accessed via the Coaching page by clicking on the appointment you wish to view and/or cancel.
- Keep in mind:
-Scheduling of Same Day appointments must be at least 30 minutes prior to the appointment time. This allows time for the coaches calendar to update with your info.