How to clear cache and cookies in web browser

If the Virgin Pulse member website is not displaying properly it could be that some browsers are blocking the content, resulting in the Virgin Pulse website showing broken links or not loading correctly. You may want to try a different browser such as Google Chrome or Firefox to avoid this issue.

We would also recommend clearing Cache and Cookies in the settings of your internet browser. 

For Google Chrome: 

- Tap on Ctrl+H on your keyboard and the option Clear browsing data will appear in the top left corner 

- Clear browsing data in the new window. Select Cookies and other site data and Cached images and files

- Once selected, click on Clear data

For Microsoft Edge:

1. Open Microsoft Edge, select Menu (3 dots icon on the top right corner of the browser) > Settings > Privacy & services.
2. Under Clear browsing data, select Choose what to clear.
3. Select "Cached images and files" and "Cookies and other site data" check box and then select Clear

For Firefox: 

- Click on three horizontal lines in the top right corner will and a drop-down menu will appear. Click Options:

- In the search bar, type Cache and check the box: Delete cookies and site data when Firefox is closed and click Clear Data. 

- Click Clear

Clear your browsing history in Safari on Mac

1. In the Safari app on your Mac, choose History > Clear History, then click the pop-up menu.

2. Choose how far back you want your browsing history cleared.

Delete history, cache, and cookies in Safari on your iPhone, iPad, or iPod touch

Here's how to clear information from your device:

• To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
• To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

For additional information regarding Safari clearing cache and cookies, please visit: https://www.apple.com/