How to change your Max settings on the Virgin Pulse mobile app

To update your Max settings using the Virgin Pulse mobile app, complete the following steps:

1. Open the Virgin Pulse mobile application on your device.
2. Navigate to More > Devices & Apps in the app. 
   
   
3. Tap on Virgin Pulse Max
   
4. Click on the Connect button, and follow the on-screen prompts.
   
5. If you have a connected Max device, click Max Settings. You'll see all of the options for settings on the device.
   

• Nickname - This is your nickname that displays when Max greets you! To change it, click on the text and delete/type your nickname, up to 14 characters.
• Calories & Distance - This controls whether or not the "Calories & Distance" screen will display on your Max when you click through the screens with the button on the side of the device. If this tab is orange, the screen is turned on. To change the setting, click on the circle icon.
• Metric Units (KM) - This controls the type of distance in which you see your measurement on the Calories & Distance screen, either in Miles or Kilometers. If this tab is orange, your distance will be seen in Kilometers. If this tab is gray, your distance will be seen in Miles. To change the setting, click on the circle icon.
• 24-Hour Clock - If you have the "Clock & Steps" screen turned on, you'll be able to control how the clock will display to you - at 12-hour AM/PM or 24-hour format. If this tab is orange, your clock will be set to a 24-hours. If this tab is gray, your clock will be set to a 12-hour AM/PM. To change the setting, click on the circle icon.
• Sun Screen - This controls whether or not the "Sunshine" screen will display on your Max when you click through the screens with the button on the side of the device. If this tab is orange, the screen is turned on. To change the setting, click on the circle icon.
• Personal Messages - This controls whether or not you will see the personalized screens containing encouraging messages and updates each day. If this tab is orange, these messages are turned on. To change the setting, click on the circle icon.

7. If any changes are made on this screen, they will be automatically saved. However, you must sync your Max using the mobile application in order for your new changes to be applied to your device.

8. You'll also be able to view the most recent Firmware Version that has been applied to your Max. (Less than Version 88? Check out the "How to perform a Firmware Update?" article to get you up to date!) Your unique Serial Number for your Max will also be listed.