MY ACCOUNT
ACCOUNT INFORMATION
- How to submit a support ticket request via website?
- How to setup Multi Factor Authentication via Mobile App
- How to setup Multi Factor Authentication via Website
- What is Multi-factor Authentication (MFA)?
- Why is my Virgin Pulse account locked?
- How to change your email address
ENROLLMENT
MY PROFILE
- I uploaded my Profile Photo and it is not showing up.
- How to add Friends or Family outside the company
- How to complete your profile
- How to complete your "About Me" section
- How to update your name in your account
- How to change your Nickname
REWARDS
- How to earn points
- How to earn rewards for Activities
- Where to view your Points score
- My points reset to "0".
- How to spend your PulseCash
- Does Pulse Cash expire?
ORDERS
- Target Gift Card Redemption
- It has been a week and I still have not received my order
- How to access Global Merchandise Store on the website and place an order
- How to cancel an order
- How to order a new device, such as a Fitbit or Misfit
- How to remove an item from your Shopping Cart
WEBSITE
- Track Your Healthy Habits on the Homepage
- How to add missing steps
- What are step credits?
- How to complete the Nicotine-free Agreement
- How to complete your Daily Cards
- How to track Healthy Habits