MY ACCOUNT
ACCOUNT INFORMATION
- Why did I need to update my password recently?
- What are the password requirements?
- How do I change my password?
- I forgot my password.
- I did not receive the Password Reset email.
- Why is my Virgin Pulse account locked?
ENROLLMENT
SOCIAL
- How do I add Friends or Family outside my company?
- How do I complete my profile?
- How do I complete my About Me section?
- How do I update my name in my account?
- How do I change my Nickname?
- How do I add my Work Details?
REWARDS
- How can I earn points?
- How do I earn rewards for Activity?
- How do I earn rewards or points with Nutrition?
- Where can I view my Points score?
- I am missing points.
- My points reset to "0".
ORDERS
- How do I cancel an order?
- How do I spend my PulseCash?
- How do I order a Gift Card?
- When will I receive my Gift Card?
- How do I order a physical VISA gift card?
- How do I order a virtual VISA card?
WEBSITE
- How do I add missing steps?
- What are step credits?
- How do I complete the Nicotine-free Agreement?
- How do I complete my Daily Cards?
- How do I track Healthy Habits?
- How do I track Healthy Habits for a past date?