MY ACCOUNT
ACCOUNT INFORMATION
- Why did I need to update my password recently?
- What are the password requirements?
- How do I unsubscribe from Virgin Pulse emails?
- How do I update my email preferences?
- I forgot my password.
- What is my Virgin Pulse Identity Number?
REWARDS
- How do I spend my PulseCash?
- How do I order a virtual VISA card?
- How do I order a physical VISA card?
- How do I direct deposit my PulseCash?
- Where can I view my Points score?
- I am missing points.
ORDERS
- How do I order a physical VISA gift card?
- When will I receive my Gift Card?
- How do I cancel an order?
- How do I order a virtual VISA card?
- What is the Return Policy for items purchased through the Virgin Pulse Store?
- My order was sent to the wrong address.
ENROLLMENT
SOCIAL
- How do I complete my About Me section?
- How do I complete my profile?
- How do I add Friends?
- How do I add my Work Details?
- How do I change my cover photo?
- What is the Friends Leaderboard?
MEDICAL EXCEPTIONS
WEBSITE
- How do I add missing steps?
- What are step credits?
- I'm seeing a "Page cannot be found" message when I try to access the website.
- Some areas of the website are not loading for me.
- How do I complete my Daily Cards?
- How do I remove a Healthy Habits tracker from my dashboard?