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MAX DEVICE

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  • What's new with the Max Firmware Version 88?
  • How to activate your Max
  • How to download the iSync software
  • My Max Activity Tracker is not syncing using the Virgin Pulse mobile app.
  • How to upload steps from your Max Activity tracker
  • How to replace the battery in the Max
  • How to track sleep on your Max
  • How to navigate the screens on your Max
  • How to change your Max settings on the Virgin Pulse mobile app
  • How to update the settings on your Max
  • Where should you wear your Max?
  • I lost my Max. How do I get a new one?
  • How to register your Max using the Virgin Pulse mobile app
  • My Max screen is blank.
  • My Max screen is displaying an error code.
  • My Max is not counting my steps.
  • The button on the side of my Max is difficult to push.
  • The time on my Max is wrong.
  • What is a Firmware Update?
  • How to perform a Firmware Update
  • How to earn rewards using Max
  • How to see what version of the Sync software you have downloaded
  • What is the latest version of the iSync software for PC?
  • What is the latest version of the Sync software for Macintosh?
  • What is the latest version of the Max Firmware?
  • How to see what Firmware version is on your Max using your computer
  • How to see what Firmware version is on your Max using the mobile application
  • My Max screen is displaying "Update Failed - Resync Firmware".
  • What if my Max gets wet?
  • My Max is displaying a "Battery Low" message.
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